Doo Away Referral Terms and Conditions
1. Introduction
These Terms and Conditions govern the referral program (the "Program") operated by Paws Poop Care LLC, doing business as Doo Away ("Doo Away," "we," "us," or "our"). By participating in the Program, you agree to these Terms and Conditions.
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2. Eligibility
2.1 The Program is open to all new Doo Away clients.
2.2 As a referred individual, you must be a new client to Doo Away and reside within our service area.
3. Referral Process
3.1 You may use any valid referral code to receive a free month of service.
3.2 You must enter the referral code when signing up online or mention it during phone or text sign-up to receive your free month of service.
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4. Qualifying Services
4.1 The Program applies only to recurring services: weekly, twice-weekly, or bi-weekly.
4.2 One-time service visits do not qualify for the Program.
5. Rewards
5.1 If you sign up using a valid referral code, you will receive your first month of service free.
5.2 The referring client will receive their next month of service free.
5.3 A "month of service" is defined as:
Bi-weekly: 2 free service visits
Weekly: 4 free service visits
Twice-weekly: 8 free service visits
5.4 The price of service visits does not affect the reward; all qualifying visits will be free.
6. Reward Processing
6.1 Free service visits will begin after Doo Away processes and verifies the referral code.
6.2 Verification may take up to 7 days to complete.
6.3 No discounts will be applied until the referral code is verified.
6.4 Once verified, free service visits will commence and continue until exhausted.
6.5 Regular paid service will automatically resume after free visits are used.
7. Notification
7.1 You will be notified via email, text, or phone whether your referral code was verified or not and how many free visits you will receive before service begins.
8. Dispute Resolution
8.1 If you believe you should have received free service, contact Doo Away for investigation within 7 days.
8.2 Doo Away will attempt to match your referral code with an active referral code. We can't guarantee that we will be able to find a match.
9. Fraud Prevention
9.1 If fraud is detected, free visits will be immediately revoked, and your account will be terminated.
9.2 Any outstanding balance will be due within 30 days.
10. Program Changes
10.1 Doo Away reserves the right to change, modify, or terminate the Program at any time for any reason without notice.
10.2 The Program begins on July 8, 2024, and may end at any time.
11. Service Area
11.1 You must be within Doo Away's service area to qualify.
11.2 If outside the service area, you will not receive free service unless an exception is made by Doo Away.
12. Limitation of Liability
12.1 Doo Away is not responsible for any lost, late, or misdirected referrals.
12.2 Doo Away reserves the right to deny any referral that it believes, in its sole discretion, to be fraudulent, suspicious, or in violation of these Terms and Conditions.
13. Privacy
13.1 All personal information collected in connection with the Program will be handled in accordance with Doo Away's Privacy Policy.
14. Governing Law
14.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the state where Paws Poop Care LLC is registered, without regard to its conflict of law provisions.
By participating in the Doo Away Referral Program, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.